Have you ever left a job interview with a gut feeling that you completely blew it? Most people have and the natural response is a tall order of feelings of frustration, shame, disappointment and sometimes even—depression. Walking away to wallow and wish things had gone differently won’t benefit anyone. Instead, follow these four ways to…
Author: Liz Scavnicky-Yaekle
Mix-Up in Mexico City—Three Keys to Stellar Customer Service
My recent trip to Mexico City was ripe with the universal application of many Dale Carnegie Human Relations principles. I reserved a Teotihuacán Pyramids tour and was told I’d return to my hotel by 5 pm in time to freshen up and meet friends to celebrate my last night in town. Once aboard the shuttle, Luis,…
Three Reasons to Use—Not Lose! —Your Vacation Days
A whopping 67% of American employees are not taking all of their eligible time off according to a study by job site Glassdoor. In fact, the average U.S. employee (of those who receive vacation/paid time off) has only taken 54% of his or her eligible vacation time/paid time off in the past 12 months. When employees finally…
Trying to Get Promoted? Avoid These Mistakes!
As we get into the tail end of 2018, it’s common for people to reflect on their professional performance over the last nine months, and to double-down on reaching those goals that have yet to be attained. With such high stakes and pressure, it’s critical to prepare—and avoid the following six mistakes. Appearing needy and…