Posts Tagged ‘ gratitude ’

How To Transform Customers from Angry to Appreciative

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August 27, 2018
How To Transform Customers from Angry to Appreciative

Tweet Customers can become rude or angry for a variety of reasons, especially when stress is high and patience runs short. Here are five steps to minimizing their anger and maximizing their loyalty. Hear them out. Most people listen to respond instead of to understand which makes it easy to interrupt a disgruntled customer with...
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Five Ways to Hone Happiness

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January 30, 2018
Five Ways to Hone Happiness

Tweet It’s perplexing that the U.S. has never ranked in the top ten on the World Happiness Report given that it is one of the richest countries in the world.  The rankings are based on data from the Gallup World Poll which uses the “Cantril ladder” metric. Citizens are asked to envision a ladder with their “best...
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Three Reasons Giving Gratitude Year Round Is Good for Business

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November 17, 2016
Three Reasons Giving Gratitude Year Round Is Good for Business

Tweet It’s common for businesses to show customer and employee appreciation during the holidays, however some organizations are differentiating themselves by weaving such efforts into their daily and weekly plans.  This approach to appreciation is benefitting their bottom line and more.  Here are three reasons to give gratitude all year long. Showing appreciation increases...
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